What kind of currency do you accept on your site?
All the prices on the website are in U.S. dollars or USD.
Do you ship internationally?
Yes - we ship to worldwide.
What is the shipping time frame for international locations?
Shipping times for international locations vary greatly according to each country’s location and custom’s processing. The average time frame is 3-7 business days.
What is your return policy?
If for any reason one of our products fails to meet your expectation, you can return your merchandise ordered from our website at any time within 30 business days of your order date for an exchange or refund of the purchase price.
How often do you have new products?
We upload new products to our website weekly. Subscribe to our newsletter here and check out our What's New page here for all of our newest products.
Will your products make me break out?
All of our products are professional-grade, meaning we do not add unnecessary fragrance or oils (or packaging for that matter). They are used on millions of people, many who are celebrities minutes from being photographed or filmed. It is a top priority of our manufacturers that they are free of ingredients that commonly cause skin irritation or acne.
I received a defective item! Can you send me a replacement?
Please contact our Customer Support directly at: firstname.lastname@example.org. Please have your order number and a brief description of the issue ready as they will need this information to address your concern.
I received the wrong item; how do I get the correct item shipped to me?
We do try our best to make sure our orders are quality controlled – however mistakes happen. Please contact our Customer Support directly at: email@example.com. Please have your order number and a brief description of the issue ready as they will need this information to address your concern.